Contact Avens Team
Have questions about your order, skin routine, or our products? The Avens team is here to help you.
Direct Support Channels
Official WhatsApp
Fast responses & free medical consultations.
Customer Hotline: 01035761849
Available: Sat - Thu (10 AM - 6 PM)
Email: support@avenscosmeticseg.com
Location: Cairo, Egypt
Send Us a Message
Common Questions
What is the shipping time?
Shipping usually takes 2-5 business days depending on your governorate.
How can I track my order?
You will receive an SMS with tracking details once your order has been dispatched.
How do I request a return or exchange?
You can contact us via WhatsApp or Email with your order number and the reason for the request, and our support team will guide you through the steps.
